Artificial turf is a highly versatile surface that brings many benefits to its owner. That’s why so many homeowners and businesses are looking to implement synthetic turf to their property. If this is you, it’s time to take the next step and talk to an artificial grass installer.

As with all significant purchases, especially one you’ll end up living with for a long time, you want to make entirely sure you’re getting exactly what you want. And you’ll want the comfort of knowing that your turf is going to be installed correctly by competent professionals.

That being said, below are some questions to ask artificial grass installers:

How many installations have you completed?

Ideally, you want an installation company with years of experience in the industry that has seen it all and can be trusted for such a project. While there’s nothing wrong with being newer to the industry, an experienced team is more likely to deliver world-class results and ensure that your artificial turf project looks as stellar as envisioned. Nothing beats experience which is why you’ll need to inquire about the number of installation projects the company has overseen and how long they have been in the artificial turf industry.

Can you provide references?

Ask the artificial grass installation company for testimonials and reviews from previous clients. Obviously, you’ll want a company with a proven track record of earning the satisfaction and praise of its customers. You’ll also want to see photos or in-person looks at the company’s prior installation projects. This can give you a real idea of the quality of work that the installation company can provide. 

It is important to see evidence of previously completed work. Reputable fake grass companies have impressive portfolios, with before and after pictures of previous installations. Check whether the quality of work meets your standards. You can also ask for references to past clients. The testimonials and reviews can help you answer questions regarding the installation process, customer satisfaction, and after-sale support.

What types of turfs are there, and which is best for me?

There are different varieties of synthetic grass available for your lawn. You might need to determine your exact needs for the turf. Do you require artificial grass for a children’s play area? Or perhaps you need a pet turf? Does the company have grass samples to show you? The experts should clearly explain the differences between each grass type and point you towards the best choice for your needs.

Do you offer a warrantee?

A little known tip about warranties: if it sounds too good to be true, it probably is. In the case of artificial grass, if an installer tells you that the warranty is anything over 15 years, you should approach with caution. Ask yourself: “how can this company realistically provide a warranty this great?”. After all, a simple Google search will tell you the average lifespan of artificial grass is up to 20 years. Lifetime warranties for products that aren’t meant to last a lifetime don’t make sense, logically. Read the fine print – it’s likely that these warranties are filled with exceptions that will leave you high and dry.

In conclusion:

Ultimately, when you do choose an artificial turf installation company, you want a company that you can trust to get the job done in an efficient and effective manner. Contact us for a free quote and we would be happy to answer all these questions.